Shipping 運輸
We ship by air freight from two airports in Taiwan:
KHHKaohsiung International Airport
TPETaiwan Taoyuan International Airport
We choose the airport with the best route to your destination.
How to order
Everything you need to know about ordering, packing, shipping and our DOA guarantee.
Ordering in 4 steps
We are a wholesale exporter. Prices and availability change every month, so we send them on request.
- 1
Ask for the list
Message us on WhatsApp or email to get this month's stock & price list.
- 2
Send your order
Pick species, sizes and quantities, using the product codes. We confirm boxes and the shipping date.
- 3
Paperwork & packing
We prepare the export and CITES documents and pack your animals.
- 4
Fly from KHH or TPE
Your boxes fly to your airport. Anything that arrives dead is refunded 100%.
提示
Tip: browse our Products page and note the codes of the species and sizes you want. It makes your order quick and clear.
Packing 包裝
- Fish are packed individually, one per bag.
- Common Ocellaris and Percula clownfish are packed 2 per bag.
- Each product page shows the quantity per box and the box weight, to help you plan freight costs.
- The temperature range of each species is shown on its product page.
Documents 文件
We prepare the export paperwork for every shipment.
Seahorses are listed under CITES. All our seahorses are shipped with their CITES documents. Please check the import requirements of your country before ordering.
DOA guarantee 保證
100%refund on dead-on-arrival animals
If an animal arrives dead, contact us with your order details and photos of the DOA, and we refund it in full.
Frequently asked questions
Why are there no prices on the website?
Prices and stock change every month. Contact us on WhatsApp or by email and we will send you the current export price and stock list.
What are the numbers next to each size?
They are our product codes. Use them in your order or inquiry so we know exactly which species and size you want.
Are your animals captive-bred?
Most of them. All our clownfish, seahorses and peppermint shrimp are captive-bred, as are most of our jellyfish, Banggai cardinalfish and giant groupers. A few species, such as sharks and angelfish, are wild-collected. Every product shows its origin.
Can you ship seahorses to my country?
Our seahorses ship with CITES documents. Import rules differ between countries, so please check what your country requires and tell us when you order.
What happens if an animal arrives dead?
We refund 100% of dead-on-arrival animals. Send us your order details and photos of the DOA.
How should I acclimate and care for my animals?
See our care guides for seahorses, jellyfish and Zebra Bullhead Sharks, or ask us about any other species.
Ready to order?
Ask us for this month's stock and price list.